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bailey8904
Level 3

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

 
5 Comments 5
TirzahC
QuickBooks Team

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

Hi, @bailey8904!

 

When you connect an account, QuickBooks will automatically download the last 90 days of transactions from your bank. The program will match existing entries and add new records for incoming transactions.

 

You can also check this article that can help you set up and categorize your bank feed transactions

 

 

Also, I've added these articles to help you manage your imported bank transactions:

 

Reach out to me if there's anything else that I can help you with. 

 

bailey8904
Level 3

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

I was asking if you noticed how the bank transactions were coming through.  Before the bank detail spelled out the entire transaction.  Now it reflects xx xxx etc. not all of the detail

DebSheenD
QuickBooks Team

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

Hello, bailey8904.

Downloading transactions from bank to Quickbooks would depend on what information was sent from your bank. Since that you encounter online banking issues, let me help you fix that.

Here's how:

  1.  Sign in to Quickbooks Online.
  2. From the left toolbar, select the Banking menu and tap the Banking tab.
  3. Click to highlight the account you're updating, then hit the Update button.

 

I've also added this article to help you fix the online banking issues: fix online banking issues

You can always get back into this post if you have more questions. I'm always here to help.
 

Angela911
Level 1

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

Did you ever get an answer on this?  I can't tell the which accounts funds are transferred to and from!

 

 

Angelyn_T
QuickBooks Team

Has anyone noticed that the bank detail is coming through QB online transactions differently? i.e. xx xx xxxx

Let's identify the transactions downloaded from your QuickBooks Online (QBO) account, Angela.

 

Once your bank is connected to QBO, the system is dependent on the transactions and information imported by your financial institution. If you're uncertain of the funds coming in, you can see your statement and review which accounts they're coming from and transferred to.

 

Moreover, you can connect with your bank. This way, they can take a look into each transaction and modify the bank detail.

 

When everything is corrected, here's how you can categorize and review your transactions from the Banking page.

 

If you have any other questions about handling the entries imported from your bank, let me know by adding a comment below. I'm always here to help. Keep safe!

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