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It's my priority to ensure you're able to delete the duplicate transactions, twhewell.
We can either undo the transactions in the Categorized tab and then exclude them. There's also the option to delete them in Bank Register. I'll show you how.
Delete the transactions on the Banking menu:
Delete the transactions on the Accounting menu:
Also, please ensure the transactions aren't reconciled yet. This is to prevent messing up your books.
Additionally, I've added an article that'll help you match your QuickBooks account to your bank and credit card statements: Reconcile an Account in QuickBooks Online.
Please keep us posted on your progress in deleting the duplicate transactions, twhewell. I'm determined to get this resolved.
Hi twhewell,
Hope you’re doing great. I wanted to see how everything about deleting your duplicate transactions in QuickBooks Online. Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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