It's nice to have you join this forum, DCD1628. I can help you manage and undo previous reconciliations in your QuickBooks Online account.
In QuickBooks, you can only undo the most recent reconciliation of your financial data. Undoing them one at a time ensures you can locate discrepancies and maintain accurate accounting records. Thus, it's best to review each account that has its correct opening balances and see if it matches the balances of your real-life bank statements. Then, you need to manually update the status through the bank register. To do this:
- Go to the Accounting menu, then select Chart of Accounts.
- Find the account and click View Register.
- Select the transaction you want to unreconcile.
- Review the check column. If the transaction is reconciled, you’ll see an “R.”
- Click the box and keep clicking it until the box is blank. This removes the transaction from the reconciliation. Then, select Save.
- Do this to all reconciled transactions on the period.
Once done, you can now go back to the Accounting menu and reconcile your account with the correct statement data.
If you have an accountant who is also using QuickBooks Online, you can ask them to undo the entire reconciliation for you. That way, you don't have to manually undo transactions from the bank register.
Just in case you require additional guidance when QuickBooks doesn't match your bank statements at the end of a reconciliation, you may utilize this reference: Fix issues at the end of a reconciliation in QuickBooks Online.
Please don't hesitate to reply below if there's anything else you need further assistance with when reconciling your accounts. I'll keep an eye on this thread, so I can get you covered whenever you need help. Stay safe and have a great day ahead!
