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Hello there, @rstran.
You'll receive this notice due to non-sufficient funds of payments/transactions you've processed. That being said, I encourage reaching out to Merchant Support Team. This way, they'll be able to check the status of the payment being processed and review the bank or funds of your customer/s.
For the support's contact information, check this article: Contact Payments Support.
Add a comment below if you have any other questions. I'm a post away to help. Have a great day!
I know exactly whats going on with NSF checks, thansks for reminding me to do that. SImply though, you didn't answer my question. How do I turn the notice off? The check has already been replaced. Even more relevant, we don't need that notice, how do i prevent it from ever popping up?
Thanks
Good Afternoon, @rstran.
Thank you for your feedback. I'm here to help you with turning off NSF notifications on your account.
Unfortunately, there isn't a way to turn the notifications off, but they will fall off after 30 days. I will submit feedback to our Product Development Team for them to review and consider making that a feature shortly.
If you have any more questions, please don't hesitate to reach back out to the Community. Have a wonderful rest of your day!
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