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Mark_R
Moderator
Moderator
‎April 29, 2020 11:25 AM

How do you disable bank feeds on an account on QB Desktop???

Thank you for joining the thread, @User25.

 

I'd like to redirect you to the best support group available to get this addressed right away.

 

Just to clarify, have you perform all the troubleshooting steps shared by my colleagues above? If you haven't yet, I suggest doing it so.

 

If the troubleshooting steps gives you the same error, I recommend contacting our Phone Support Team. This way, they can further investigate this matter and provide additional troubleshooting steps to get this fixed.

 

To reach them:

 

  1. Click Help at the top, select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue and click Continue.
  4. Click either Talk to a Specialist or Message an Agent. 

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day and keep safe.

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PamCPA
Level 1
‎June 12, 2020 04:21 PM

How do you disable bank feeds on an account on QB Desktop???

I was getting the same message when trying to deactivate the bank feed. I finally created a new bank account name in the chart of accounts. Then I went to the old account and named it the same as the new one I created. It asked if I wanted to merge. I said yes. and they merged. The lightening bolt went away, the bank feed was disconnected and the new check register has all my transactions.  I hope it works for you too.

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PowerBooks
Level 1
‎August 02, 2020 10:35 AM

How do you disable bank feeds on an account on QB Desktop???

Thanks Pam... that's the fix that removed the bank feed icon for me! After merging, I had to edit the account in the Chart of Accounts and disable the bank feed... and no crazy error message appeared about entering data in online services.

 

I also started obtaining this error (bank feed icon appeared) after uploading a web connect file to this cash account. That then prevented me from linking the cash account to an actual bank feed since the system thought the account was already linked. I surely won't be using web connect files again... maybe QB will fix it one day.

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gkaufman3
Level 1
‎June 03, 2023 09:40 AM

How do you disable bank feeds on an account on QB Desktop???

using QB desktop 2020 Pro.  trying to deactivate online services for all bank and card accounts.  Successful on some, but a couple refuse to deactivate, say try again later. why?

 

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