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Best answer June 27, 2024
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I have all the steps to help you undo a bank reconciliation in QuickBooks Online (QBO), @andiie46.
You can undo a reconciled transaction one at a time. If you need to start over, I recommend contacting your accountant. They can reverse the entire reconciliation using their QuickBooks Online Accountant (QBOA). You can invite them by following these steps:
- Open your QBO account.
- Click the Gear icon in the upper-right of your screen, and choose Manage Users.
- From the Accounting Firms tab, click the Invite button.
- Enter the accountant's information, then Save.
- Let your accountant undo the entire reconciliation.
If you'd rather handle it yourself, follow these steps to undo reconciled transactions individually:
- Click the Gear icon in the upper-right of your screen, and choose Chart of Accounts.
- Find the account and select View register.
- To help you focus on this task, filter the register to only include the last 60 days of transactions.
- Select the transaction and review the check column. If the transaction is reconciled, you’ll see an “R.”
- Keep clicking the box until it's blank. It removes the transaction from the reconciliation.
- Hit Save. Then close your register.
You may visit this article that can help you in case you encounter reconciliation issues in the future: Fix issues when reconciling accounts
If you have additional questions about un-reconciling accounts in QuickBooks, tag my name by replying below, and I'll provide the necessary help.
I have all the steps to help you undo a bank reconciliation in QuickBooks Online (QBO), @andiie46.
You can undo a reconciled transaction one at a time. If you need to start over, I recommend contacting your accountant. They can reverse the entire reconciliation using their QuickBooks Online Accountant (QBOA). You can invite them by following these steps:
- Open your QBO account.
- Click the Gear icon in the upper-right of your screen, and choose Manage Users.
- From the Accounting Firms tab, click the Invite button.
- Enter the accountant's information, then Save.
- Let your accountant undo the entire reconciliation.
If you'd rather handle it yourself, follow these steps to undo reconciled transactions individually:
- Click the Gear icon in the upper-right of your screen, and choose Chart of Accounts.
- Find the account and select View register.
- To help you focus on this task, filter the register to only include the last 60 days of transactions.
- Select the transaction and review the check column. If the transaction is reconciled, you’ll see an “R.”
- Keep clicking the box until it's blank. It removes the transaction from the reconciliation.
- Hit Save. Then close your register.
You may visit this article that can help you in case you encounter reconciliation issues in the future: Fix issues when reconciling accounts
If you have additional questions about un-reconciling accounts in QuickBooks, tag my name by replying below, and I'll provide the necessary help.
I appreciate the effort you’ve put into resolving this and finding the correct reconciliation date, @Teke1. I will guide you to the Chart of Accounts page to help you with the Opening Balance issue in QuickBooks Online (QBO).
To begin with, if this is the first time you have reconciled your account, the Opening Balance will be your Beginning Balance amount on the reconciliation page. If the balance is incorrect, you can go to the Bank Register to edit the Opening Balance.
Here's how:
- Go to Chart of Accounts.
- Navigate the account name, then select View register.
- In the deposit column, tick the Opening Balance amount.
- Once done, click Save.
After that, you can now Reconcile your account. Make sure your Ending Balance matches your bank statement.
However, if this is not the first time you reconciled your account, the Beginning Balance on the Reconciliation page is the Ending Balance of your last reconciliation. If it is still incorrect, you have to undo your prior reconciliation to get the correct Ending Balance in the Reconciliation window.
For seamless and accurate guidance, I highly recommend consulting your accountant, as they have a more in-depth knowledge of the process. Alternatively, you can explore our Live Bookkeeper Expert service. They are experts who handle this type of issue very well, keep your books accurate, and bring your records up to date.
You can visit this article to explore more how reconcile prior transactions: Reconcile transactions that are older than your opening balance in QuickBooks Online.
Moreover, I'm providing this article in case you'd like to print or export a copy of your reconciliation report in QBO: How do I view, print, or export a reconciliation report?
Please let me know in the comment section if you need further assistance reconciling an account or any QuickBooks queries you may have. The Community is always here for you. You can always count on us.
