Hello there, @ahistgeorge2022.
I'm here to help fix the issue you're having when updating your bank in QuickBooks Online (QBO).
There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses. To isolate this, let's sign in to your QBO using a private browser (incognito).
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once logged in, try to update your bank again to double-check. You can refer to this article for further guidance: Download the most recent bank and credit card transactions in QuickBooks Online.
If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
If you encounter some error messages, check out this article for the detailed steps on how to fix them: What to do if you get a bank error or can't download transactions in QuickBooks Online.
For more tips and other resources, you can also visit our website for future reference: Self-help articles.
Please let me know if you have additional questions about banking or anything else QuickBooks. I'm more than willing to assist. Take care always.
