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pdamski
Level 1

I made a Member inactive back in August of this year. That member is no longer on any of my lists. Can a member be deleted?

 
2 Comments
HoneyLynn_G
QuickBooks Team

I made a Member inactive back in August of this year. That member is no longer on any of my lists. Can a member be deleted?

Thanks for dropping by, @pdamski.

 

I can share some insights about making a member inactive in QuickBooks Online.

 

Once a member is already inactive, they no longer show on the Member section, reporting options, and any other place where members are listed.

 

As a default, the inactive member will have this name format: Name (deleted). Additionally, making them inactive will not completely remove their information and transactions. 

 

If you wish to make the member active again, you can follow these steps:

  1. Click the Sales menu.
  2. Choose the Members tab.
  3. Above the Action column, click the Gear icon.
  4. Put a check mark on the Include inactive box.
  5. Look for the member name and click the Make active link.

For more details, you can refer to this article: How to make a member inactive and then active.

 

That should be enough information to answer your question.

 

Just add a comment below if you have other questions. I'd be glad to help. Have a wonderful day.

Rustler
Level 15

I made a Member inactive back in August of this year. That member is no longer on any of my lists. Can a member be deleted?

@pdamski

 

to answer your question

no, inactive is the best it gets, there is no complete deletion from the file.

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