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Connect with and learn from others in the QuickBooks Community.
Join nowGetting your payments tracked accurately is my priority, @dyastudio.
Let's review the bank account where your credit card payments were recorded automatically.
Here's how:
You can read through this article to learn more about how QuickBooks Payments deposits work in QuickBooks Online works.
On the other hand, let me walk you through in transferring your funds from the Undeposited Funds account to your desired bank account.
For your guide, you can use the How to Use the Undeposited Funds Account to Receive Payments article. Go to the Grouped Payments section.
Also, you can read through this article to learn more about managing your downloaded bank transactions: Match and categorize bank transactions in QuickBooks Online.
Always feel free to leave your comments below if you have other questions. I'm always here to help.
Hi, I follow these steps, but it still shows up in my profit of loss as Unapplied Cash Payment Income how can I delete it?
Hello, @dyastudio.
It's possible that the credit card payments were not applied to the invoice. Let's first view your Open Invoices report to verify which transaction s not yet paid.
Here's how:
If the Payment transaction matches any of the open invoices, you can follow the steps below to fix it.
Once completed, the unapplied cash payments will no longer show up in the Not Specified column. You can browse these articles to get more details:
Let me know if you have other questions about managing your income transactions. I'll be here to help. Have a wonderful day ahead!
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