If our new card is sent to our physical address it will be returned

Thanks for reaching out to the Community, @bethlusbyahh.

To provide the best assistance, I'd like to ask a couple of questions. Are you expecting to receive a new card such QB Debit Card from Intuit? If so, the address that you've entered during application process will be use as a basis for delivering your mail. 

Since you're located in a rural area and can't use your physical address to receive the card, you can reach out to our customer support. This way, they can update your application process and use your PO box number to deliver the item.

Here's how you can reach out to them:
 

Option 1

1. Click the Help icon.
2. Hit the Contact Us button at the bottom. 
3. Enter your concern in the description, then click Let's talk or Continue.
4. Select Get a callback.

Option 2

1. Click the Help menu in the upper-right hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Contact Us.
5. Select between Send a message, Schedule an appointment, or Get a callback.

Please check out our support hours to ensure that we address your concerns on time.
 

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.