Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowThanks for visiting the Community, rdarnell.
Let me help you make the deleted bank account active in QuickBooks Online (QBO).
It's unusual that the deleted bank account isn't showing after checking the Include Inactive box. However, we have another way to make an account active. You can go to the Audit Log for this.
Let me show you how:
I've outlined exactly how to do this in the screenshots below.
This will make your account active again. You can go to the Chart of Accounts to check if it's already there and update the transactions.
That information should get you on the right track. Please reach out to me if there is anything else I can help you with. I'll always be here to assist you. Have a good day.
Thank you so much for responding. I was super excited to hear there was a different way...HOWEVER, my deleted bank still does not display. :(. What’s happening, is I have about 15 transactions sitting under ‘Uncategorized Expenses’, that just need to be deleted. The problem, is that I cannot delete these because the bank they are associated with was deleted. Do you know of ANY way I can just delete these and move on WITHOUT activating that account again? I’m not sure what else to do. Thank you SO much in advance.
Thanks for coming back, rdarnell.
The system won't allow to delete transactions without activating the bank account. After activating the account, it'll be added again in Chart of Accounts. Let's go ahead and it search for it. Here's how:
Then, go ahead and delete the transactions again.
Let us know if you have any questions. Thanks!
A very late reply, but I solved this problem for myself today and thought sharing this my be helpful for others.
Clicking the "include inactive" box was not working for me either. But when I triple clicked in quick succession, it worked. I was able to complete my adjustments.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.