My Bank of America Account has just stopped syncing with Quickbooks

Thanks for visiting the Community, @heather59.

We received reports regarding users getting the same issue in QuickBooks Online (QBO). A ticket has been created and forwarded to our Product Engineers. They're now working to fix this as quickly as possible.

I suggest contacting our Phone Support team so they can add your details to our notification list. This will also help our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.

Here's how to reach them:

1. In QBO, click the Help (question mark) icon at the top right.
2. Enter your concern, then select Let's talk.
3. Select Contact Us to connect with a live support agent.
4. Choose a way to connect with us.

In the meantime, you may upload your bank transactions manually as a workaround. Consider checking out this article for the detailed steps on how: Manually upload transactions into QuickBooks Online.

Reach out to me in the comment section below if you have any additional questions. I want to make sure everything is taken care of for you. I'll be here to assist. Have a great day!

Same thing here with Wells Fargo.

Thanks for letting us know about your concern syncing Wells Fargo to QuickBooks, @Sleeves.  

I check for any reported case and there's a recent investigation (INV-53935) about Wells Fargo unable to download banking transactions. 

We understand the frustration of not having this function as expected, but rest assured our product engineers are currently working on it. In this case, I recommend contacting our support team. This way, they can add your name to the list of affected users. By doing so, you'll be notified once this has been resolved. 

You may follow the steps provided by @FritzF on how to reach our support team. 

As a workaround, you may consider uploading your bank transactions manually. Please refer to this article for more details: Manually upload transactions into QuickBooks Online.

Thank you for your patience and please feel free to leave a comment below if you have any other questions. I'll be right here to provide additional assistance whenever you need it. Stay safe always.

It is now May and the issue still hasn't been resolved.  

@leahaustin 

Utilize the trial version of SlickConnect to isolate the issue. If the same error persists, the problem is your bank.

https://www.moneythumb.com/?ref=110

Good morning, @leahaustin. 

Thanks for joining in on this thread and congrats on making your first post here in the Community. Let me share some light on the subject of your Wells Fargo bank account not syncing with QuickBooks Online (QBO). 

The investigation that my colleague gave above has been closed. However, I'm going to walk you through some steps to help resolve your issue. Trying a few basic troubleshooting steps will help fix this problem. Using a private browser or incognito window will remove any glitches or errors that are occurring on the back end of the system. Here's how based on your browser session: 

• Google Chrome: Ctrl + Shift + N 
• Internet Explorer/Firefox: Ctrl + Shift + P 
• Safari: Command + Shift + N

If this works, go back to your regular session and clear your browser's history. If not, then I suggest using a different browser. However, if the issue persists, I recommend contacting our Customer Support Team so they can review your account further with the advanced tools they obtain. 

Let me know how this goes and if you have to get in touch with our Customer Support Team. Don't hesitate to get back to me if you have any other concerns. I'm always here to lend a helping hand!