Previously closed years undeposited funds

Thanks for posting here, @Dina H1967. I can surely help you out.

You'll need to deposit the payment to the bank so it will go directly to the bank register.

Thereby, you have to create a bank deposit and combine multiple transactions into a single record so QuickBooks matches your real-life bank.

Here's how:

1. Go to +New and select Bank deposit.

2. From the Account dropdown, choose the account you want to put the money into.

3. Select the payments included in the deposit by checking the box.

4. Make sure the total of the selected transactions matches your deposit slip

5. Click Save and Close.

You can also change the Deposit to field manually from Undeposited Funds to any bank account.

Here's how:

1. Go to Sales and select Customers.

2. Click the customer's name and look for the payment.

3. In the Receive Payment page, change the account from the Deposit to dropdown list to any bank account.

4. Click Save and close.

To learn how to put transactions in the correct accounts, check out this article: Categorize and match online bank transactions in QuickBooks Online.
 

You can always get back to me if you have any other questions about undeposited funds. I'd be glad to help. Take care and have a nice day!

@Dina H1967 

Presumably, your client actually deposited the funds into their bank account but did not record the deposits in QB, yes?  Did your client record the actual deposits some other way in QB?  If they created duplicate deposits in QB for these undeposited amounts, then you will need to reverse those entries.  More info would help.

If they did not duplicate the deposits, I think your only option is to deposit them in 2021 and then figure it out when you reconcile the 2021 bank statements.