QBO not updating from First Bank

Hi there, Golden.

I acknowledge that you've performed different troubleshooting steps in an attempt to fix the banking error you're experiencing in QuickBooks Online (QBO).

As the Community is a public forum and personal data needs to be collected, it is important to ensure that this process takes place in a safe location. To achieve this, I suggest contacting our live support team again, who have the necessary tools and expertise to find an appropriate solution and learn more about the updates on the ongoing error you are experiencing. Please be assured that our product engineering team is fully committed to finding a solution and resolving this issue.

To contact our support team: 

1. Log in to your QBO account.
2. Click on Help (?) at the upper right corner of your screen.
3. Tap on Search, then select Contact Us.
4. Select a topic to connect with the right expert.
5. Choose how would you like to contact with QB support team.

· Via a Callback, where they’ll save you a spot and call you back.

· Via Chat, start a chat with our support.

Furthermore, if you've already connected your bank with QBO and get the bank transactions, learn how to reconcile them by reading this article: Reconcile an account in QuickBooks Online. 

Let me know if you have additional banking or QBO-related questions. I'll be here to assist you at any time.

@goldengateelectr 

Try opening your QBO account on any private/incognito browser. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

I have done the live support option.

QB support looked at the error messages and told me that it was either my PC due to a poor internet connection or my bank.

Nothing helpful.

Did you ever get this resolved? Mine is doing the same thing now. 

@307Sparky 

Do you have QB Desktop or QB Online?

I have QB online

Let me share additional information to ensure your banking issues get fixed, @307Sparky.

Before doing so, can you please provide me the name of your bank so I can check if there are similar reported issues?

Also, if you're receiving the exact same error codes as the previous user described, both errors usually mean there may be a problem on your bank's end, which can interrupt the bank connection to QuickBooks.

To rectify this, let's manually update your bank connection by following these steps.

1. Navigate the Transactions tab.
2. Select Bank transactions.
3. Click Update.

If you still see the error, proceed to solution 2 outlined in this article: Fix bank errors 102 and 105 in QuickBooks Online

Once bank transactions are in, you can categorize and match them to ensure they are accounted for properly.

You can count on me whenever you need more assistance in keeping track of your bank transactions or other concerns.

This is also happening for me with Quickbooks Desktop and my FirstBank of Colorado account (I'm able to use Bank Feeds for other accounts just fine).  Was anyone able to figure out the issue and get Bank Feeds working again?

In case anybody else has this same issue, I finally resolved mine by more carefully reading the support page that QB directed me to:

https://quickbooks.intuit.com/learn-support/en-us/help-article/bank-feeds/error-ol-200-ol-202-ol-206...

On that page under "Clear stuck transactions", it says to hold the Ctrl key on the keyboard while retrying the sync. I did this and holding Ctrl appears to force a retry (or something fancy behind the scenes). It ended up working for me after doing that, so hope this helps someone else who might've been banging their head against the wall for the past 2 hours!