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I just had the weirdest thing happen. I was reconciling my check book and had 6 missing checks in Quick Books. I know they were there at one time, because the images were on my online banking app.
HOW could this have happened? It's not easy to delete a check.
My system is password protected and never is there access for anyone else to be on my computer.
@MichelleBB Well, you can always check on the Audit Trail Report.
It is located under the Reports menu>Accountant & Taxes, about the 7th option down.
At the very least, it should show exactly when the checks were deleted.
Unfortunately, since it sounds like you only have one Quickbooks login, the 'Last Modified By' column won't tell you anything useful about which login account was used to do it.
Let's work together to find the missing checks in QuickBooks, @MichelleBB. I'm here to provide you with ways to locate them.
I agree with FishingForAnswers. The first step is to check the Audit Trail report. This report shows a detailed log that tracks all the changes made to transactions within your QuickBooks file.
Here's how:
If there's no record of deletion, we can troubleshoot your program by using the Verify and Rebuild utilities. These tools help identify and fix data integrity issues within your company file.
Additionally, you can also personalize your report in QuickBooks Desktop.
Let us know if you have other concerns with your reconciliation or checks. We're here to help you in any way we can.
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