Quickbooks and Wells Fargo

Hi there, cflanagan907. I'll share details about the connection of your bank in QuickBooks Online (QBO).

Currently, we have an ongoing investigation about getting an error message when connecting to Wells Fargo in QuickBooks Online (QBO).  Rest assured that our engineers are doing their best to fix it as soon as possible.

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. 

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Get help from a human or Contact Support Team.
5. Select between Send a message, Schedule an appointment, or Get a callback.

I'm also sharing these resources below to give you more insights on what to do if transactions are not updating and fixing banking errors in QBO:

• Fix bank errors in QuickBooks Online
• What to do if bank transactions won’t download or there's a bank error

Please get back to us if you have any questions about connecting with your bank. We're here to further assist you 24/7.

@cflanagan907 

Try opening your QBO account on any private/incognito browser.

I have had the same problem for a YEAR now! QuickBooks continues with the same response as you got here! I don't think there will ever be a solution. They surely aren't working fast to fix it! I'm at my wit's end and am now being forced to switch all of my banking after 20 years with Wells Fargo all because it won't connect with my Quickbooks! Every time i upload my bank statements manually it messes up everything the accountant does up!  So I suggest anyone who needs the ease of a connected bank, switch banks! 

Have you find another bank that also offers Direct Connect through QBooks Books? I am having the same issue. Wells Fargo's direct connect has been down since 06/03/2023 and it has not been a priority for their tech team to fix. Still down as of 06/26/2023. So frustrating!

Hello there, user040873.

I can see that you posted a similar question about your online banking connection issue with Wells Fargo. My colleague already provided an answer to the issue, so let me share the link so you can view the complete details: https://quickbooks.intuit.com/learn-support/en-us/banking/wf-direct-connect-not-working-june-2023/01....

You can go also save this link in your browser for future use: Find help with bank feeds and reconciling accounts. It covers a variety of topics that will help you manage your banking transactions, reconcile an account, troubleshoot bank feed errors, and so on. 

Don't hesitate to visit the Community again if you have other QuickBooks concerns or questions about online banking. I'll get back to help you the best that I can. 

I have been using QuickBooks for over 15 years. I have gone through all of these troubleshooting options, ranging from rebuilding the QBooks data to disabling and reinstalling the bank feeds. I have spent several days and numerous hours with the Wells Fargo Tech team, only to find out they do not have a fix yet.  23 days later I am still waiting for a fix from Wells Fargo.

Did this get fixed finally ? Running into the same issue

It can be challenging if you can't connect Wells Fargo to QuickBooks Online (QBO), shyam-po. Not to worry, I'm here to help you out.

Did you encounter the same error message? If so, the investigation about this is already resolved. Otherwise, can you please share more details about the problem?

To add your bank successfully, I recommend searching Wells Fargo Bank on the Link account screen. There are many different results when doing so. Go through each option until one of them allows you to connect without error.

Here's how:

1. Go to the Banking menu and then select Banking.
2. Choose Link account.
   
3. Type in Wells Fargo Bank in the Search field.
   
4. Click each result and sign in in the Login and Password fields, then select Continue. 
5. Once done, some banks let you download the last 90 days of transactions. Others can go back as far as 24 months.

Alternatively, you can also connect Wells Fargo via incognito or other supported browsers. 

Let us know if you have more concerns about adding bank and credit card accounts to your company file. If you need help with your bank data and reports, add the details to your reply. We're always here to help. 

Hi,

We are currently encountering difficulties connecting our Wells Fargo bank account to QuickBooks Online. While it was initially linked, automatic transaction downloads failed to occur.

Upon attempting to disconnect and reconnect, we consistently encounter Error 106 (unable to reach my account). The login credentials entered are accurate, as I can log in to Wells Fargo without any issues.

I've exhausted various troubleshooting measures, including logging in from an incognito window and clearing all cookies and preferences. Regrettably, connecting with support has proven challenging, as the initial contact involves an AI help bot that doesn't facilitate a connection to a real agent. The recurring message I receive: I'm having some technical difficulties right now.

Despite reaching out to global support, I was directed to contact US support. Unfortunately, the provided link merely leads to a knowledge base without practical assistance.

Utilizing the phone call reservation feature yielded no response, and even Wells Fargo support suggests that the issue lies with QuickBooks.

At this juncture, I'm uncertain about the next steps to take with QuickBooks if this matter remains unresolved. Moreover, I've come across numerous instances of individuals facing the same issue for an extended period without resolution from QuickBooks.

@NickSarec 

You can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

I know how important connecting your bank account to QuickBooks Online is, Nick. Let me share an insight about this matter.

Currently, there's an ongoing investigation about connecting Wells Fargo and Error 106. Our product engineers have been notified and are now working on fixing this. I recommend contacting our support team to add you to the list of affected users. Once a solution is available, you will receive an email notification. 

Here are the steps to contact us:

1. Open your QuickBooks Online account.
2. Click on the Help icon.
3. Select the Search tab, then click Contact Us.
4. Provide the details of your concern, then click Continue.
5. Choose an option you want to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Moreover, you can manually upload your bank transactions in a CSV file.

We appreciate your patience while we're still looking for a solution to fix this issue. Feel free to reach out here in the Community space if you have other concerns besides connecting your bank. We will gladly assist you.