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northlandrental2
Level 1

Quickbooks has been reviewing a payment for 2 weeks that i cant deposit. Anyone else run into this?

 
1 Comment 1
CharleneMaeF
QuickBooks Team

Quickbooks has been reviewing a payment for 2 weeks that i cant deposit. Anyone else run into this?

It's our priority to ensure you can receive the payment, north.

 

Usually, it'll take five business days to deposit your fund if you're new to QuickBooks Payments since our Merchant Services team sets up your account. Once completed, the payments will be deposited more quickly.

 

Also, payments are reviewed periodically to ensure their accuracy and legitimacy. Since the funds take longer to deposit, they may be on hold. To verify this, let's check the status by following these steps:

 

  1. Sign in to the Merchant Service Center.
  2. From the homepage, select Activities & Reports and click Deposits.
  3. Choose the date range in the Dates field.
  4. Click Search.

 

If an issue occurs, you'll see Withheld or Batch Deposit Returned in the Status column. Click the drop-down arrow in the Fee column to review its details. You'll also receive an email with steps to fix the issue.

 

You can also contact our QuickBooks Payments Support to verify the cause of the delayed deposit.

 

Furthermore, I've added these resources for reference. These can guide you through the steps on how to link a deposit to an invoice and reconcile your accounts seamlessly: 

 

 

Please keep us posted if you have further questions about customer payments or other QuickBooks-related concerns. I'm always around if you need any help. Keep safe!

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