relinking data from financial institution

Which QB Desktop year version and MacOS do you run?

I am not sure how to find that information for you- This is my work computer and I don't know what my boss has (& I am new to this job).  How can I find out for you?

ok- I just looked up this information:  I am using macOS Monterey version 12.4

and when I click on QB is says QB 2023 (but I just did an update so I don't know if that influenced it or not)

Open your company file and hit Command + 1 keys

QuickBooks Mac Plus 2023, R6.1

Do you only have one bank account or more? Maybe there is a connection problem.

there are several accounts from the same bank.  When I tried to "relink" the bank, it said it was already linked.

 Hello there, @Fizx.

I'd love to help you achieve your goal, but could you please share more details about it? Also, could you provide the name of your bank, so I can check if there's an ongoing investigation? Additionally, adding a screenshot of your concern can help us align our understanding and provide an accurate resolution.

I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help. Have a great day.

Ok- I would go to the download transactions option of banking and then press on "download all" and that would link to M & T bank and download all transactions that would occur since the last time I pressed this option.  Now, after I did the "update" recommended by QB, I get the following response:

Unable to get your statement.

We could not connect to your financial institution to retreive a statement. Please try again later and contact your financial institution if this problem persists.

I was able to download all transactions before I did the recommended update by QB.  I tried to "relink" M&T bank, but it states this is already linked to QB.  I am not sure what to do now

Thanks for your reply, @Fizx.

I appreciate the additional details you've provided to help us get on the same page.

To help you fix this issue with your bank, I recommend contacting the M&T Customer Support Team. They may have system maintenance or a notification that they may need to take action.

On top of that, I'll add this handy resource to help you if you run file issues along the way: Verify and rebuild data in QuickBooks Desktop for Mac.

It's my priority to ensure that your issue is resolved. Let me know how else I can help you with bank connection in QuickBooks Desktop for Mac. I'm here to help.