I am trying to add some expenses under the banking tab, but I keep getting a message that says "Please choose a credit card to pay." These are expenses that were paid through our online banking account so they have already been paid, they just need to be added to Quickbooks.
Is there a reason it's asking for a credit card? How can I add the expenses?
Where you able to get this issue resolved? I am having the same problem. I have a handful of automatic web bill payments that go out every week and I have not had any issues in the past up until today. It keeps wanting me to choose a credit card to pay when these expense are not credit card payments.
On the other hand, I'd suggest contacting our Customer Care Team. This way you'd be added on the affected users' list. Just make sure to provide the investigation number INV-45665 together your name and active email address.
Here's how to contact us:
Click the Help on the top right.
Select the Contact Us button.
Enter your concern.
Click Let's talk.
Choose a way to connect with us through, Start a chat or Get a callback.
You've got me here if you have other questions with managing your downloading transactions. I'll be around to help. Have a good one!