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Connected the "Sync with Etsy" app and it has imported my sales and fee transactions perfectly. However, it is not importing the transfers / payments to / from my bank account.
I told it what bank account to use in the settings.
What am I missing?
You're already on the right track in setting up the Sync with Etsy app in QuickBooks, @sandy7263. You'll have to check your app setup to get your Etsy transactions information (i.e., transfers, payments to) accordingly. I'm here to guide you how.
The Sync with Etsy app automatically enters and categorizes each sale, refund, and fee. It’s a great way to save time and keep your books up to date. To make sure you've set up the app appropriately, follow these steps:
Set up accounts in QuickBooks if you need to
Set up the Sync with Etsy app
Adjust your books for past transactions if you need to
For the step-by-step guide, check out this article: Import transactions from your Etsy shop into QuickBooks Online. It also includes answers to the most commonly asked questions about the Sync with Etsy app.
Also, I'm adding this article to further guide you in managing your business's growth and monitor your transactions using QuickBooks: Help Articles. It includes topics about account management, banking, and expenses, to name a few. You can even explore video tutorials to learn your way around QuickBooks.
Let me know in the comments if you have other concerns about managing your Sync with Etsy app transactions in QuickBooks. I'll gladly help. Take care and keep safe always @sandy7263.
I followed those instructions and it still isn't working. I'm getting Sales and expenses fine, I'm not getting bank transfers.
I appreciate you getting back to us, sandy7263.
QuickBooks Online is dependent on the data that the Etsy App processor transmits. Since no bank transfers are importing, I'd suggest getting in touch with the Etsy App to check on how they send your transactions to QuickBooks.
You may want to visit the following links below. These will provide you steps and a sample on how to adjust your Etsy transactions in QuickBooks Online:
Make adjustments when you import past Etsy transactions in QuickBooks Online.
Import transactions from your Etsy shop into QuickBooks Online.
If there's anything else you need please let me know. I'd be more than willing to lend you a hand.
Maybe I'm not explaining my situation well. Everything is transferring except when Etsy deposits money into my bank account. All of the deposits are not transferring into QBO with the "Sync with Etsy" App.
Utilize the trial version of a 3rd party connector to isolate the issue.
Did you ever find a solution for this? I am having the same issue.
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