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cathy30
Level 1

The Switch Company link that used to be under Settings, Profile is gone, so is there no longer a way to switch companies without logging off and back onto the account?

This option was available until this morning.  Maybe something changed with the new view?
3 Comments 3
ray96
Level 2

The Switch Company link that used to be under Settings, Profile is gone, so is there no longer a way to switch companies without logging off and back onto the account?

I'm having the same issue today.

Dane11
Level 1

The Switch Company link that used to be under Settings, Profile is gone, so is there no longer a way to switch companies without logging off and back onto the account?

I'm having the same issue. Started yesterday for me.

MirriamM
Moderator

The Switch Company link that used to be under Settings, Profile is gone, so is there no longer a way to switch companies without logging off and back onto the account?

Thank you for taking the time to bring this to our attention, cathy30, ray96, and Dane11.

 

Currently, there is an ongoing issue with the missing Switch Company button in QuickBooks Online, which our Engineering team is actively addressing. In the meantime, you can manually sign out of your company and log in to the other.

 

In connection with this, I encourage you to reach out to our Customer Care Support Team. They can add you to our notification list so that you can stay updated, and we will email you once more information becomes available.

 

To contact them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

 

Thank you for your patience as we work towards a resolution, cathy30, ray96, and Dane11. Keep me posted if you have further questions; I'm always here to help.

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