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I'm trying to invite my employees to use Work Force to view their pay stubs. I'm getting the error code UEXP and it says to contact you. I have done all the steps I found in the help suggestions, including upgrading to the latest software, downloading the updates, restarting my computer. I need help.
I can help you fix the error you're having to invite your employee to use Workforce in viewing their paystubs, @Dean W1.
You'll need to have the updated QuickBooks Desktop to the latest release and the latest payroll tax table update to invite your employees to view their pay stubs.
The error you're encountering also can be caused by any of the following:
To fix it, you can follow the steps outlined in this article if you’re using QuickBooks Desktop Direct Deposit or not: Error UEXP: We are having difficulty verifying your account status.
You can also refer to the following article on how to set up QuickBooks Workforce for your QuickBooks Desktop.
I'm always here if you need further help about inviting your employees to view their paystubs. Let me know by leaving a reply below. Take care and have a great rest of the day!
I found the solutions you outline here on the help page. I did them all and I still get the same UEXP error. My direct deposit payroll works perfect and always has. But my employees would like to see their stubs.
Thanks for coming back in here, @Dean W1.
I appreciate you for trying all the troubleshooting steps to fix this issue. Since none of this works for you, I'd highly recommend getting in touch with our Customer Support Team. They have extra tools to open your account and take a closer look at the issue. This way, you'll be able to invite employees to use WorkForce to view their pay stubs.
Here's how you can reach them:
Also, you may want to learn how to set up Workforce in QuickBooks Desktop.
Please let me know how it goes. I want to ensure everything is taken care of. Have a pleasant day ahead.
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