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CWalters
Level 2

Unable to connect to Citicards since Sept 2nd. (QB Desktop Pro Plus 2024)

Ahhhhnnnnd Now the font size is all screwed up when I go back to a report after opening a transaction. If it's not one thing it's another... 

HBLL
Returning Member

Unable to connect to Citicards since Sept 2nd. (QB Desktop Pro Plus 2024)

This worked!!!!  I had it set to automatic updates, and it said everything was up to date, but I updated again anyway.  Also, Before I added the Bank Feed for Citi back, I went to CitiCards Profile>More Settings>Security>Manage Desktop Apps>Add Access button.  I had previously deleted my Citi access while troubleshooting.  May be worth checking if the updates do not work.  Thank you for this summary, fdr!

AdonL
QuickBooks Team

Unable to connect to Citicards since Sept 2nd. (QB Desktop Pro Plus 2024)

Thank you for sharing your insights, HBLL, and for raising your concern, CWalters. I have some details that will help ensure the report’s fonts appear as you need them.

 

We can utilize the Customize Report option in the report menu. This will allow us to adjust the font size, enhancing both clarity and presentation in your reports. 

 

  1. Go to the Reports menu, then choose a specific report.
  2. Click on Customize Report, then select Fonts & Numbers.
  3. Tap the Change Font button, then adjust the font size from there.
  4. Hit OK.

 

You can also modify the fonts from the Edit menu. Here’s how:

 

  1. Go to the Edit menu and select Preferences.
  2. Click Reports & Graphs, then select the Company Preferences tab.
  3. Tap the Format button.
  4. Select Fonts & Numbers.
  5. Change the fonts as desired for each category.
  6. Hit OK.

 

If the issue persists, check this link for another solution: Fix screen issues in QuickBooks Desktop.

 

We have articles to help users consolidate data from multiple worksheets and customize financial reports. Feel free to review each article for detailed instructions:

 

 

You can tag my name if you have additional questions about the font size of your reports. I'll be more than happy to assist you further.

JW42
Level 1

Unable to connect to Citicards since Sept 2nd. (QB Desktop Pro Plus 2024)

FIXED: I've been unable to download Citi transactions since early sept.  Did all the recommendations - finally a QB update release "today" 10-5-24, fixed it.  Now I can download direct again.  NOTE: you ALSO have to login to your Citi account and allow the connection.  I also had to remove the OLD QB connection as it was listed as QB 2021 (I have 2024) by Citi.  https://online.citi.com/US/ag/ofxConsentPage 

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