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I'm trying to determine the ACH ID that would apply for ACH transactions originating from my Quickbooks Cash bank account (available under the Cash Flow tab). My bank only allows outgoing ACH pulls from banks that I have specifically whitelisted. I found this help page: https://quickbooks.intuit.com/learn-support/en-us/set-up-employees/what-is-the-intuit-originating-or... but it does not specifically mention Quickbooks Cash or which one would actually apply if it is one of those for Quickbooks Cash originating ACH transactions.
It's nice to see you here, @NSspatical,
I want to make sure this Merchant funds deposit concern is addressed properly.
In order to know about the ACH ID of your QuickBooks Cash transactions, you will need to contact our Payments Support. To contact us, click the following link: Contact Payments Support
Account specific concerns related to money movement is mainly handled by our Payments Support Team. We're currently unable to check your Payments account in this public forum for security reasons.
Comment down below if you have other concerns. I'll be right here to help you with anything in QuickBooks. Have a nice day!
The live chat with Contact Payments Support seems to be broken. At least in Chrome and Firefox. I think I got it to work in Safari, but the live chat page seems to have issues.
I've contacted support over every chat link referenced, I've called and talked to several different departments. Nobody seems to know what this ACH ID is. It was easy enough to get this ACH ID from Stripe every other bank vendor we have, but nobody in the customer support times with Payments, Online, or any other team seems to know what the ACH ID is for Quickbooks Cash. Could you just add it to this page? https://quickbooks.intuit.com/learn-support/en-us/set-up-employees/what-is-the-intuit-originating-or... It doesn't appear the ACH ID is very sensitive since Intuit has it published for all of those other departments. Please add the ACH ID for Quickbooks Payments to that documentation on that page. Thanks
Hi i'm also trying to find our ach id no.where can I find this?
I've come to guide you on how you can have your ACH ID for your QuickBooks Cash account, @Lavender.
Originating or ACH ID is required by financial institutions to authorize Intuit to debit your QuickBooks Cash account. Since the Community is a public forum, and we'll need to collect some personal information to pull up your QuickBooks Payments account, I'd recommend contacting our Payments Support team. They have the necessary tools to find the ACH ID of your QuickBooks Cash transactions.
Here's how to contact us through your QuickBooks Online (QBO) account:
Also, I'm adding this article to further guide you with QuickBooks Payments account: Most commonly asked questions about QuickBooks Payments. It includes related articles about funding status, payments processing, and account management, to name a few.
If you have other ACH ID concerns or inquiries about your QuickBooks Cash account, let me know in the comments below. I'll gladly help. Take care and stay safe always.
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