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Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

 
11 Comments 11
GlinetteC
Moderator

Why can I not unreconcile an entire statement in quickbooks online?

Hello there, Littlep2468.

 

I'm here to share some information about the undoing reconciliations in QuickBooks Online.

 

You can manually undo each transaction in the bank register. I'll guide you on how:

 

  1. Go to the Accounting menu, and then choose Chart of Accounts
  2. Select the bank you’re working on, then click View register.
  3. Click the Funnel icon to filter the dates, then choose Apply.
  4. Locate and click the transaction, one at a time.
  5. Keep clicking the R field until the status changes to a blank (unreconciled) or C (cleared).
  6. Click Save.

 

You can check this article for more details: Undo or remove transactions from the reconciliations in QuickBooks Online.

 

Also, check out our reconcile workflow in this article: Learn the reconcile workflow in QuickBooks.

 

 You're always welcome to post if you have any other concerns about reconciliation.

my-answer-is-nonsense
Level 5

Why can I not unreconcile an entire statement in quickbooks online?

@GlinetteC, yeah, we can do it one by one, but why not an entire statement or multiple trans at once? What's the difference?

DebSheenD
QuickBooks Team

Why can I not unreconcile an entire statement in quickbooks online?

I’d be glad to assist you with unreconciling statements, my-answer-is-nonse.

 

The undo a reconciliation option is only available in QuickBooks Accountant. If you're using a different version, you can manually unreconciled each transaction to undo the reconciliation. Let me guide you with the steps.
 

  1. Go to Accounting, then Chart of Accounts.
  2. Tap the account you want to unreconcile and then choose View Register.
  3. Locate the transactions you want to unreconcile. Then, keep on clicking the R status until it shows blank or cleared (C).
  4. Click Save. Then, Yes in the confirmation window.

Please check this article for details and screenshots: Undo and remove transactions from reconciliations in QuickBooks Online.

 

If you encounter any hurdles during the reconciliation process, the links below contain solutions on how to resolve them. The troubleshooting is scenario-based, and I suggest you choose the one that suits your situation.

 

 

Reach out to me again for any other reconciliation or QuickBooks concerns. I’ll get back to help and make sure you’re taken care of. Have a good one.

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

One at a time it is absolutely unacceptable. If I can reconcile the statement then I should be able to unreconcilable! QuickBooks is creating a time consuming process in that garbage. 

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

That is absolutely unacceptable there’s no reason why I should not be able to undo an entire statement. I would like to know why? 

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

They will never answer the question. We need another program to use. QB has gotten to big with no competition! 

my-answer-is-nonsense
Level 5

Why can I not unreconcile an entire statement in quickbooks online?

Well, this is the world we live in...You may try others, but having no option to unreconcile a whole statement won't bother me that much. I don't usually unreconcile transactions 

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

Well I’m new to QuickBooks and didn’t realize this was that big of an issue. Unreconcilable one at a time is way too time-consuming and it really doesn’t unreconcile the statement. But I’m glad you’re perfect. 

my-answer-is-nonsense
Level 5

Why can I not unreconcile an entire statement in quickbooks online?

You see, I tried to help by asking the representative why we cannot unreconcile multiple transactions at once. I understand this option can help you a lot, but you can’t just go in and bark @ intuit for not having that option. You (and everyone else) should do your research about the features before you subscribe.that's all

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

I guess you read every last word of all small print?? Also, that option should be available no matter what! You sound like an QB employee, Help someone else if you are not with me. Thank you. 

Littlep2468
Level 2

Why can I not unreconcile an entire statement in quickbooks online?

Also, if me and everyone else feel the same you are the odd one out so mind your owe business! 

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