Why does received payment automatically create a deposit???

Thanks for getting in touch with the Community, Silsal.

If you're using a QuickBooks Payments account, Intuit deposits your funds to the Direct Deposit Account (DDA) on file in your Merchant Service Center profile.

These bank transactions are recorded in QuickBooks so that you have record of which payments are in which deposits.

I've also included a detailed resource about working with payments deposits which may come in handy moving forward: Common questions about payments deposits

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Tuesday!

I do not use a direct deposit account.  I manually create my deposit myself and take to the bank.   So why is it automatically deposited into my account when I didn’t create the deposit yet.  Something has changed in the QB program.  I’ve had other problems with sending invoices through email and gives me an error.  So what’s up with this?!

I recognize the significance of being able to effortlessly utilize the features of QuickBooks Online (QBO), @Silsal. Let me provide you with a few options so that you can focus more on managing your business.

By using the Undeposited Funds account, you can keep a record of your payments in QuickBooks until you're ready to deposit them into your bank account in QBO.

QuickBooks Online (QBO) will automatically remember the last account you choose under the "deposit to" field when you manually receive a payment.

To make sure you have the option to deposit your payments appropriately, check out the steps and I've included some sample photos below:

1. Go to +New.
2. Choose Receive Payment.
3. Click the dropdown under the "Deposit to".
4. Select Undeposited Funds or Payments to Deposit.
5. Then Save and closed.

The "Bank Deposit" tab ought should have all of the payments available to be deposited to your Bank Account.

To view your Undeposited Payments, follow these steps:

1. Click +New.
2. Go to Bank deposit.
3. From the Account dropdown, choose the account you want to put the money into.
4. Select the checkbox for each transaction you want to combine.
5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
6. Select Save and close or Save and new. 

You can also check out this link to Fix undelivered invoices in QuickBooks Online.

Allow me to share additional information about late fees in QuickBooks Online:

• What’s the Undeposited Funds Account?
• Reconcile an account in QuickBooks Online

Please keep in touch with me if you have further QuickBooks-related concerns apart from bank deposit. I'm always delighted to help.