I'd be pleased to help you update your bank account in QuickBooks Self-Employed, alina-omneky-com.
For the best performance, it's generally recommended to use Google Chrome when updating a bank account QuickBooks Self-Employed (QBSE). To get this sorted out, you can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result, you can access your account via the incognito portal. You can use these shortcut keys depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N.
- Mozilla Firefox: press Ctrl + Shift + P.
- Safari: press Command + Shift + N.
Once signed in, go back to your payment settings and update the bank account from there. If you're able to do so, let's clear the browser's cache on your regular web browser or you can press CTRL+Shift and Delete key on your keyboard altogether.
For your reference, here's an article you can read to learn how to manage your QuickBooks Self-Employed account: Learn the basics of QuickBooks Self-Employed.
Feel at ease to get back to this thread if you have other questions about handling your billing and subscriptions in QBSE. I'll be happy to assist you again. Keep safe and enjoy the rest of the day!
