Why would my bank account have charges from a free trial for 225.70?

Good day, @zeromendoza36,

I can refer you to the right department to check your billing information. Cases like this requires account verification, which only our Phone Support can do.

We have a separate team for Billing and Collections, who can help check the charge on your account. Please note that our representatives are available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM til 3:00 PM on Saturday.

Here's how to contact Support:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. From there, select the Contact Us button and enter your concern in the description box.
   
   
3. Once done, select Call us or Get a callback option.

To ensure we address your concern on time, check out our support hours.

I'd like to ensure you're taken care of, so let me know how the call goes. Add a new comment here or mention my name in the thread to notify me. I'm always here to help. Have a nice day!