Hi there, @SRLandLC.
Thank you for posting here in the Community. I'm here to help you reconcile the account in QuickBooks Desktop.
Since everything in QuickBooks matches the transactions in your statements, the issue may be with the opening balance. You usually get the difference if the amount entered during the account set up is inaccurate or zero.
If this is your first time reconciling the account and you need to recreate the opening balance, you can use a journal entry. Once done, you can do a mini-reconciliation to correct the amount.
To create a journal entry:
- Go to the Company menu, then select Make General Journal Entries.
- Change the date to the correct statement date of your beginning balance.
- On the first line, select the appropriate account from the Account drop-down.
- Enter the correct opening balance in the Debit column.
- On the second line, select Opening Balance Equity.
- Select Save.
After following the steps above, please proceed with making a mini-reconciliation. Here's how:
- Go to the Banking menu, then select Reconcile.
- Select the appropriate account from the Account drop-down.
- Enter the statement date and ending balance that match your Journal Entry.
- Select Continue.
- In the Deposits and Other Credits section, select the corresponding Journal Entry.
Note: The amount shown for the Difference should now be zero.
- Select Reconcile Now.
For more information, as well as how to fix issues with reconciling an account in QuickBooks, I recommend the following article:
Please know that I'm just a post away if you have any other questions about using QuickBooks. Take care.