sidebar tabs

Good to see you here in the Community, @MVEBA.

Yes. Multiple users can work concurrently from various workstations using QuickBooks Online (QBO). However, they must avoid editing a transaction at the same time.

Also, each user may need to refresh to see immediate entries by others. Just log in to your account and make sure other users have permission or access rights.

You can visit this reference to learn more about the different options for user roles: User roles and access rights in QBO.

Additionally, make sure to save your work if you want to open a different browser. However, if some options on the banking page are missing, there may be a browser issue. To fix it, we'll perform some basic troubleshooting.

Let's start with logging into your account through a private browser. It's the best spot to isolate web issues.

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If the banking page appears while you are browsing privately, switch back to your default browser and delete its cache to reload the application. To avoid and resolve problems like this, we suggest our users to periodically delete them.

Moreover, you can use a different browser to narrow down the issue.

And if in case you need tips and resources, our Support page is available. This site provides ways to manage your company files, and it also helps improve your navigation experience.

Don’t hesitate to leave a message if you have other questions or concerns about your account. We’ll be here. Always take care!

No change. My home account opens fine but in the business side I click on "banking" in side bar, the only banking mention in dropdown is QuickBooks Checking, Capital, Business Credit Score, PPP Center.

Nothing about access to my bank accounts. All those pages go to some kind of marketing pages.

Hello there, MVEBA.

Thanks for keeping us updated with the results of the steps you've taken to resolve issue with opening multiple sidebar tabs in QuickBooks Online (QBO).

After trying the steps above to no avail, I recommend contacting our QuickBooks Care Team. This way they can further check what's causing this issue and come up with a fix.

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback.
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

Please let me know how else I can help you with reconciliation by adding a comment below. I'm always here to give you the assistance you deserve. Have a good one!

I am really frustrated with the transition to online. When I first ordered a few weeks ago, there was no indication either within desktop messages or when signing up for online. 
I now find out there are desktop versions for $350 (250 on sale). I guess the question is why would someone pay $4,320 for 2 accounts (one home , one business) to get the same activities I get in one desktop account. I would just go back to desktop but not completely trusting of support to help me through that process of transferring past 5 weeks of data. (First support person told me no help available to go back. I’ve learned to hang up and get a different support person as soon as I sense them drifting and no answers)