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concordchris
Level 1

Slow Bank Downloads

Despite my new Mac Mini this last year, bank downloads are taking longer and longer to arrive in "down loaded transactions".  Today, while the downloaded file comes in seconds from the bank, Quickbooks was dead for 3 minutes, maybe more while it accepted the transactions.  Why?

 

(By dead, I mean, showing nothing, unresponsive to any keystrokes etc.)

1 Comment 1
MJoy_D
Moderator

Slow Bank Downloads

Let's resolve this error to continue reviewing your transactions seamlessly, @concordchris.

 

First, restart your computer to give it a fresh start. Then, update QuickBooks to the latest release to make sure you have all the software improvements and bug fixes. Once ready, run the Verify and Rebuild tool to help fix the issue.

 

The Verify Data will identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Check the steps below:

 

Verify data:

  1. Go to File, then Utilities and choose Verify Data.

If it will detect an error, proceed and Rebuild your data:

  1. Go back to File menu and then Utilities and select Rebuild Data.
  2. Choose OK if you’ll receive a message to back-up your company file.
  3. After creating the back-up file, the Rebuild Data utility will run automatically.
  4. Click OK when you get the message Rebuild has completed.

For detailed guidance, see this article: Verify and Rebuild Data in QuickBooks Desktop.

 

You can also check the following article on how to download bank transactions in QuickBooks Desktop for Mac and on how to fix online banking issues in QuickBooks Desktop for Mac

 

You can leave a comment below if you need further assistance in resolving this issue or help about your QuickBooks. Take care and have a wonderful week!

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