Starting over lost everything with qb

I'd like to help, hmb-bryant.

If you're going to sign up for a new QuickBooks Self-Employed account, you'll want to cancel your old subscription and completely start over with a new one. 

To cancel, here's how:

1. Open your QuickBooks Self-Employed company and go to the Setting > Billing info.
2. Click the Cancel now link.
3. Enter your feedback when prompted, then select Cancel subscription. 

You can also cancel your account using the mobile app. Here's an article for the instructions: Cancel your QuickBooks Self-Employed subscription

Once done, you can visit our website here: Choose the plan that's right for your business and sign up for the new QuickBooks Self-Employed account.

I'm also adding this link that includes video tutorials for getting started with QuickBooks Self-Employed: QuickBooks Self-Employed Video tutorials.

If you're referring to something else, please add more details to your reply. I'll get back to you as soon as I can. Thank you in advance.

@hmb-bryant 

You are unable to purge QBSE or QBO Simple Start account.

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