Same here. I know the banking system pretty much completely crashed yesterday from the overload related to the stimulus checks being sent out and subsequent activity. But it's still not importing today.
I've got a couple of options to fix your concern. This way, you'll be able to connect your bank and download the transactions.
First, you can do manual downloads to see the latest available transactions when the automatic download won't work. Here's how:
Second, you can check your bank's website to see if it's a problem on the bank's end. I'll guide you how:
Also, if you can sign in to your bank’s website, here are the steps to do:
Moreover, information in your bank and QuickBooks such as username, account number, or password should match. Here's how to update your information in your QuickBooks Online account:
Here is the article for the detailed reference: Steps to do when you can't download bank transactions.
I encourage checking out this help article in case you'll have other QuickBooks concerns, such as setting up online banking and third-party apps integration, managing inventory and projects, running reports and reconciliation, etc. to keep your business up and running smoothly.
Fill me in if you have further questions by leaving a comment below. I've got your back. Take care and have a good one!
I've done all of these besides the manual downloads, just because I blatantly refuse when it's set up to import lol I have over a dozen companies with multiple accounts each, so that's not an efficient option.
The troubleshooting steps provided by ReyJohn_D and the manual download are the ways to bring your transactions to QuickBooks Online. I'd recommend contacting our Technical Support Team. They can further review the issue and provide other alternatives.
Please know that we're here if you have other concerns.
I too tried all those troubleshooting step before I posted this issue here. You are not understanding the problem. QB cannot connect to the banking and credit card accounts at all. That includes manually downloading the transactions. It's all three of my accounts, not just one bank or credit card. The chances of all three having identical connectivity issues is very remote. This is most likley a QB problem of some kind, or something on my end somehow. My internet connection is not having any issues. I can log in to all three of these accounts on their individual online banking websites.
I also tried all those troubleshooting steps before I posted this thread. You are not understanding the problem. None of my bank and credit card accounts will connect at all in Quickbooks, and that includes manually downloading transactions. They all have "!" icons and error messages that range from a "We can't find this account at your bank" 324 to a "Your Capital One - Credit Cards (Current Statements)... account stopped syncing to QuickBooks" 350 to a "We Couldn't Update Your Transactions" 105. The chances of all three of my accounts having connectivity issue all at the same time is very unlikely. This is probably a QB problem. Note I am having no internet connection issues and I can log in to all three of these accounts via their individual online website portals without issue. No log in information has changed. Attempts to edit and reenter the same login info gets me as far as authentication via SMS or via the app, but does not result in the errors going away.
Welcome to the QuickBooks Community, @art4mad.
Thank you for providing detailed information about the error messages you encountered while connecting your bank with QuickBooks Online (QBO). I can share some information about the banking errors with the steps to fix it.
Error 324, indicates that QBO can't find the account on your financial institution's (FI) website possible reasons are:
Here's how to fix error 324:
This link will serve as your reference guide: https://quickbooks.intuit.com/learn-support/en-us/set-up-bank-connection/fix-banking-error-324-stand....
Error 350, means that the connection expires or gets updated by your bank. No worries because you only need to do is to reconnect the account to QuickBooks.
I'll guide you how:
I've attached this link for more details about error 350: https://quickbooks.intuit.com/learn-support/en-us/sync-bank-feeds/fix-error-350-in-quickbooks-online....
Error 105, tells you that QBO is unable to connect to your bank's website. This usually fixes within 24 hours.
Here's how to resolve it:
However, if you still see this error after 72 hours, I suggest contacting our support team.
You may also read help articles whenever you encounter issues in QBO. Some articles are linked to the questions of other QuickBooks users that are answered by the Community.
Let me know how it goes and if you have QuickBooks concerns, please don't hesitate to post here. I'll appreciate the opportunity to help. Have a good one!
Just an update... my two credit card accounts eventually started connecting again on their own. I edited the login information on both even though the username and password had not changed, and that forced a new connection complete with authorization codes. I actually did this several times over the last few days. Doing it did not immediately solve the issue but eventually things started working again, and I have both CC accounts syncing. I did the same editing of the login info for my bank account, which also generated the authorization code step, but I still get the 324 error. However I have contacted the bank tech people and they say they are aware of a "problem with Quicken" and their servers, so it seems this is a problem on their end, not with QB. So, I guess I will just keep waiting. Thanks for your help.