I can route you to our support available to fix this, brittc-matthews-.
The QBSE support team will be your number one resource for checking your account in a secure environment. That way, they can troubleshoot the issue for you.
Here's how:
- Select Assistant from the top.
- Ask questions.
- Type Talk to a human.
- Select Get a callback.
Please take note of our business hours to ensure we can attend to your needs.
I've also got you an article that will guide you on how to exclude duplicate transaction in QBSE.
Please let me know if you have any additional questions about banking. I'm always here to help.