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josh-hodgepodge
Level 1

Trying to get some information about a deposit that was made on my account.

 
2 Comments
Rasa-LilaM
QuickBooks Team

Trying to get some information about a deposit that was made on my account.

Thanks for reaching out to the Community about your concern, josh-hodgepodge.


If this is for a direct deposit test transaction, check your bank statement or contact the financial institution to verify the amount. The charge will appear on the bank statement as either "QuickBooks: Verify Bank" or "Intuit: Verify Bank". For more details, check out the following article: Verify test transaction.


However, if you’re referring to your merchant deposit, let’s go to the Activity & Reports section in your payments account to check it. Here’s how:

 

  1. Log in to the Merchant Service Center.
  2. From there, go to the Activity & Reports tab and choose Deposits.mrc deposit.png
  3. Click the Dates drop-down to set the correct period and hit the Search button.
  4. You can also use the Show advanced options to do a more specific search using information like transaction ID and expiration date of the card.
  5. From there, check the transaction details.mrc deposit.1.png

For additional resources, go to Step 2 in this article to learn more about the status of processed payments: Find out when QuickBooks Payments deposits customer payments.  


Keep me posted if you have any clarifications or other concerns about QBO. I’ll be glad to lend a helping hand. Have a great day ahead.

Rasa-LilaM
QuickBooks Team

Trying to get some information about a deposit that was made on my account.

Hi there, josh-hodgepodge.


Helping you get the information for a deposit is our priority. I’m coming back to check if you’re able to find it?


Leave a comment below if you have any other concerns or questions about QuickBooks. I’ll be sure to get back and answer them for you. Enjoy the rest of the day.

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