cancel
Showing results for 
Search instead for 
Did you mean: 
susanmiller118
Level 1

UNDO PREVIOUS RECONCILIATION

 
6 Comments
AldrinS
QuickBooks Team

UNDO PREVIOUS RECONCILIATION

Greetings, susanmiller118.

 

I'd be happy to help you undo your reconciliation.

 

Just to clarify, are you using QuickBooks Online Accountant (QBOA)? If so, then you could use the exclusive feature in QBOA to undo the reconciliation. Here's how you can use it:

  1. Select the client from the drop-down list on the Toolbelt to open the client's company file.
  2. Click the Gear icon, then choose Reconcile.
  3. On the Reconcile an account page, select History by account.
  4. On the History by account page, pick the Account and Report period to locate the reconciliation to undo.
  5. From the Action column drop-down menu, select Undo.
  6. Click Yes.
  7. In the confirmation window, select Undo, then OK.

For additional insight about this process, I recommend following this article: Undo a reconciliation

 

However, if you're using the Simple Start, Essentials, or Plus version of QuickBooks Online, you'll need to manually unreconcile the individual transactions.

 

 

That should do it. Please keep in touch if you need further assistance, or if there's anything else I can do for you. Have a great day!

Stumped1
Level 1

UNDO PREVIOUS RECONCILIATION

I am NOT using the Accountant version - how do I reopen a previously completed/then unreconciled period to perform another reconciliation?

KhimG
QuickBooks Team

UNDO PREVIOUS RECONCILIATION

A warm welcome from the Community, @Stumped1.


You can go through each previously reconciled transaction in the register and manually remove the R (Reconciled) under the Check column to undo it. 


Here’s how:

  1. Go to Accounting and select Chart of Accounts.
  2. Select the account from the list and click View Register from the Action column. 
  3. Find the transaction that needs to be unreconciled one at a time.
  4. Click on R on the Check icon column, between Deposit and Balance. Change the status to C (Cleared) or leave it blank.
  5. Hit Save
  6. Choose Yes to confirm that you want to unreconcile the transaction.

undo recon 1.PNG undo recon 2.PNG undo recon 3.PNG undo recon 4.PNG

 

Check out this article for more information: How to unreconcile a transaction or undo a reconciliation.


Once done, start the reconciliation process again by following the instructions and screenshots provided in this QuickBooks tutorial: Reconcile your accounts.


That should answer your concern for today.


Let me know how everything turns out, or if you have any issues after following those steps. I’m more than happy to help. Take care!
 

Go Get Geek
Level 3

UNDO PREVIOUS RECONCILIATION

If you want to add me as an Accountant user, I can undo it for you. 

:robothappy:

juliacook77
Level 1

UNDO PREVIOUS RECONCILIATION

Undo menu Action there is no option of undo.

Please help

Kristine Mae
QuickBooks Team

UNDO PREVIOUS RECONCILIATION

I'll add a few information, Juliacook77.

 

The Undo feature is available for accountants who use QuickBooks Online Accountant only. 

 

You'll have to undo each transaction manually. You can follow KhimG's steps to help you with unreconciling individual transactions. Or, you may also refer to this article for the detailed steps: Undo or remove transactions from reconciliations in QuickBooks Online.

 

Let me share some articles that can help you with reconciling your accounts and fixing reconciliation issues:

Don't hesitate to click the Reply button if you need more help. We'll get back to you as soon as we can. Take care!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us