I'd be happy to help you undo your reconciliation.
Just to clarify, are you using QuickBooks Online Accountant (QBOA)? If so, then you could use the exclusive feature in QBOA to undo the reconciliation. Here's how you can use it:
For additional insight about this process, I recommend following this article: Undo a reconciliation
However, if you're using the Simple Start, Essentials, or Plus version of QuickBooks Online, you'll need to manually unreconcile the individual transactions.
That should do it. Please keep in touch if you need further assistance, or if there's anything else I can do for you. Have a great day!
A warm welcome from the Community, @Stumped1.
You can go through each previously reconciled transaction in the register and manually remove the R (Reconciled) under the Check column to undo it.
Check out this article for more information: How to unreconcile a transaction or undo a reconciliation.
Once done, start the reconciliation process again by following the instructions and screenshots provided in this QuickBooks tutorial: Reconcile your accounts.
That should answer your concern for today.
Let me know how everything turns out, or if you have any issues after following those steps. I’m more than happy to help. Take care!
I'll add a few information, Juliacook77.
The Undo feature is available for accountants who use QuickBooks Online Accountant only.
You'll have to undo each transaction manually. You can follow KhimG's steps to help you with unreconciling individual transactions. Or, you may also refer to this article for the detailed steps: Undo or remove transactions from reconciliations in QuickBooks Online.
Let me share some articles that can help you with reconciling your accounts and fixing reconciliation issues:
Don't hesitate to click the Reply button if you need more help. We'll get back to you as soon as we can. Take care!