We have been unable to export transactions for months, and Intuit is aware of the problem, but been unable to resolve it. I wonder if anyone else is having this issue.

Export transactions? Do you mean the bank feed feature for your bank?

Let me provide a few details to help you with your issue, Abarilla.

But before we proceed, may I know what specific transactions you mean? Are you getting an error message when exporting transactions? In general, QuickBooks Online (QBO) offers a simple way of moving entries so you can download and import them anytime. You can export transactions in the form of reports and lists into individual Excel files contained in a zip format in just one go. 

However, if you're still having issues with it, I recommend contacting our support team so they can help you check why this is happening. They have the tools to pull up your account securely. To do so, follow the steps outlined below:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Select the Ask about something else topic in the What can we help you with? page.
6. Provide keyboards to describe your concern. Click Continue.
7. Choose a way to connect (Chat or Callback).

In addition, to help you speed up your reporting process, I've provided these resources for your additional reference:
 

• Customize reports in QuickBooks Online
• Memorize reports in QuickBooks Online

Let us know if you have any further questions when exporting transactions. The Community is always right here to help you. Have a great day ahead!

After issuing a paycheck, we have previously had the option to export that transaction into our separate accounting account. This is advantageous because it imports the payroll taxes correctly, rather than me having to split and enter those by hand for each employee. This worked seamlessly until a couple months ago, when we began to receive error messages. I have informed Intuit about the issue, and been told it was an issue on their end, and that their engineers are working on it. Two months in, there has been no meaningful update.

After issuing a paycheck, we have previously had the option to export that transaction into our separate accounting account. This is advantageous because it imports the payroll taxes correctly, rather than me having to split and enter those by hand for each employee. This worked seamlessly until a couple months ago, when we began to receive error messages. I have informed Intuit about the issue, and been told it was an issue on their end, and that their engineers are working on it. Two months in, there has been no meaningful update. My case # is 15121678494.

I find it problematic that this issue can continue to go on for months. I've just received another response with no ETA on resolution, but am still being charged to use Payroll services as normal. I would appreciate a more direct response on this issue.

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We recognize the importance of having the ability to export your transactions seamlessly, Abarilla. I'm here to share details about the error message you received in QuickBooks Online (QBO).

To ensure your privacy, we have removed the image you shared. Please remember that the Community is a public forum, so we recommend being cautious about the information you post.

Upon checking here on my end, there's an ongoing investigation (INV-108202) regarding the error message you encountered. Since you've been added to the list of affected users, we ask for your patience and understanding as our engineers fix the issue. You will receive timely updates through mail about the progress of the investigation.

Moreover, you can also consider contacting our support team to ask for updates.

Additionally, you can run payroll reports to get an overview of your business finances.

Let us know if you have other concerns with your payroll in QBO. We're here to help you in any way we can.