cancel
Showing results for 
Search instead for 
Did you mean: 
ryan95
Level 1

When I set up my Quickbooks account I put in the wrong bank account and thus my invoices failed to deposit. I have updated my bank info, what do I do now?

I am currently using QuickBooks Simple Start, and I have gone to my bank to make sure I have the right account information. So all I need is to get the funds deposited into my account.
3 Comments 3
JessT
Moderator

When I set up my Quickbooks account I put in the wrong bank account and thus my invoices failed to deposit. I have updated my bank info, what do I do now?

Hi Ryan,

 

As I understand this, you're referring to the bank account of your Merchant account. After successfully changing your bank account, you can update the account where your payment is deposited or posted in QuickBooks.

  1. Go to Settings ⚙ at the top, then select Account and Settings.
  2. Select Payments from the menu.
  3. In the Chart of Accounts section, select the pencil  (edit) icon.
  4. For Where do you want to record payments?, choose the correct bank account.
  5. For Where do you want to record processing fees?, choose the proper expense account for tracking processing fees.
  6. Select Save.

Let me know if you need more help with your setup. Have a good one!

ryan95
Level 1

When I set up my Quickbooks account I put in the wrong bank account and thus my invoices failed to deposit. I have updated my bank info, what do I do now?

The problem for me is not if I can record the transactions properly it is that my bank is not receiving the money. I had an error where I input the wrong account number, and once I fixed It i don't see a clear way for me to try to deposit the money again. I got an email with a code R03 for all of the deposit groups, but it also says that 2 of the groups successfully deposited and only the third didn't. I haven't gotten any money in my accounts either so I don't know what to.  

Catherine_B
QuickBooks Team

When I set up my Quickbooks account I put in the wrong bank account and thus my invoices failed to deposit. I have updated my bank info, what do I do now?

Good job for updating your bank account information, ryan95.

 

R03 indicates that the account number doesn't match the individual on the payment, or the account is invalid. It looks that you've already resolved it, you'll just have to reach out to us so we can restart the deposit. Click here to know our support hours and to connect with us.

 

You can also check out these articles that will give you more information on how long it takes to get customer payments in your bank account after you process them. 

 

Always know that the Community is available anytime. You can always post your question here if you need anything else. You take care!

Need to get in touch?

Contact us