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Wnoce
Level 1

When reconciling my bank account there are old items, when I try to delete I receive a message stating they have been reconciled. If recon. then why are they showing?

I have looked at the audit for these transactions and I am not understanding why I cannot just delete them.
3 Comments 3
JoesemM
Moderator

When reconciling my bank account there are old items, when I try to delete I receive a message stating they have been reconciled. If recon. then why are they showing?

I'm here to help you with your reconciliation, @Wnoce.

 

You can check your bank register and filter the Reconcile status to show the reconciled transactions. Thay way, we can verify if the transactions are already reconciled.

 

Here's how:

 

  1. Go to Accounting from the left menu.
  2. Select Chart of Accounts.
  3. Locate your account. 
  4. Click View register from the Action column.
  5. Tick the Filter icon. 
  6. Choose Reconciled in the Reconcile status drop-down. 
  7. Set the date range. 
  8. Hit Apply

 

 It also displays how the Square icon indicates whether your transactions are added or matched in the account's bank feeds. 

 

Also, you can pull up the reconciliation report and verify if those transactions are already reconciled. The reconciliation report is useful if you have trouble reconciling the following month and when you meet with your accountant. Let me show you how:

 

  1. Go to Business overview, and select Reports (Take me there).
  2. Type Reconciliation Report in the Find report by name search bar.
  3. Select Reconciliation Reports.
  4. Select the Account for the reconciliation report you want to view.
  5. From the Report period drop-down arrow, choose the reconcile period.
  6. Select View Report.

 

For more details about the steps, I've shared above, see these articles

 

 

Feel free to read through this article for the entire process on how to undo reconciliation: How to Unreconcile a Transaction or Undo a Reconciliation.

 

Feel free to visit these links about reconciliation in QBO for reference:

 

Should you have anything else you'd like to go over while reconciling, feel free to reach out to us again. I'm always here to assist you further. Stay safe, @Wnoce.

Wnoce
Level 1

When reconciling my bank account there are old items, when I try to delete I receive a message stating they have been reconciled. If recon. then why are they showing?

I found the item, but on the bank register is it showing as a deposit and on the bank reconciliation it is showing as a check.  I have attached snips to show what I am talking about

 

Register.JPGRecon.JPG

LeizylM
QuickBooks Team

When reconciling my bank account there are old items, when I try to delete I receive a message stating they have been reconciled. If recon. then why are they showing?

 I appreciate you for getting back to us, Wnoce.

 

I'm here to ensure you're able to categorize your transactions and reconcile your account in QuickBooks Online.

 

You'll need to verify if you've reconciled with the same bank account. If so, you can review your bank statement and manually delete the transactions in the bank register. 

 

Here's how:

 

1. Go to Accounting on the left panel. 

2. Select Chart of Accounts and click the Account.

3. Choose the transactions you want to delete.

4. Click Delete. Then, Yes to confirm.

 

 

You can check the article below to learn about bank feeds and how you can keep your transactions organized:

 

 

 

Please know that I'm just around if you have other concerns or follow-up banking and reconciliation inquiries. Wishing you and your business continued success. Take care always.

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