Why are our deposits taking so long to deposit? Two of then are 2 weeks or more. They are not marked in review either.

Hi there, squeakyclean-neo.

I'll share some information about when QuickBooks Payments deposits customer payments.

The deposit speed would depend on the product you're using and the type of payment. In addition, if you're a new user, your first set of payments we'll deposit within 5 business days. This is because we're still setting up your account. 

Since the funds are still not deposited after 2 weeks, I'd recommend contacting our Customer Care Team. This way, we'll be able to review the status of the transaction. You can chat with us through this link: Contact Payments.

To learn more about how QuickBooks Payments deposits work in QuickBooks Online, you can visit our FAQ page.

Don't hesitate to reach out to me again if you have any other concerns or further questions. I'll always have your back.

Hi squeakyclean-neo,

Hope you’re doing great. I wanted to see how everything is going about your concern. We're you able to connect with our QB Payment Support Team? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!