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Valmaraz54
Level 1

Why can't I link my bank account?

Everytime I link my account, after I verify the code it takes me back to the beginning

1 Comment 1
Irene R
QuickBooks Team

Why can't I link my bank account?

Hi Valmaraz54. Could you let me know which bank you are trying to link? Also, have you checked with them for any notifications? Connection issues are often due to bank maintenance or pending security verifications.

 

Therefore, you can log in to their website to verify that there are no active alerts. If everything is working on their end, open QuickBooks Online in a private or incognito window to rule out the cache-related issue. You can also switch to another browser to further isolate the issue.  

 

While this gets sorted out, you can manually upload your transactions. Once your bank feed starts syncing, you might see duplicate entries. You can easily manage these by excluding them.  

 

Feel free to leave a comment below if you have any other banking concerns.

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