I'd be pleased to help you update your bank account in QuickBooks Self-Employed, alina-omneky-com.
For the best performance, it's generally recommended to use Google Chrome when updating a bank account QuickBooks Self-Employed (QBSE). To get this sorted out, you can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result, you can access your account via the incognito portal. You can use these shortcut keys depending on the browser you're using:
Google Chrome: press Ctrl + Shift + N.
Mozilla Firefox: press Ctrl + Shift + P.
Safari: press Command + Shift + N.
Once signed in, go back to your payment settings and update the bank account from there. If you're able to do so, let's clear the browser's cache on your regular web browser or you can press CTRL+Shift and Delete key on your keyboard altogether.
Hope you're doing great. I wanted to see how everything is going about updating your bank account. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!