Hi, Crystal.
I appreciate you bringing this to our attention and understand how this affects your workflow.
Since the error persists every time you attempt to upload deposits via the QuickBooks Checking mobile app, we recommend contacting our Live Support team. They are equipped with the necessary tools to securely access your account, diagnose the issue, and provide an appropriate resolution.
Here's how to reach them:
- Navigate to the Help (?) icon.
- Click Help and Support, then hit Contact Us.
- Enter a brief description of your concern and hit Continue.
- Choose a way to communicate with them.
Also, make sure to check their support hours so you will know when representatives are available to help.
Feel free to return to this thread if you have any other questions.
