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Hello!
I have desktop Premier Plus 2024 on my office pc connected to a server. 1 user. I am using QB online backup. I would like to be able to also use my laptop and have the ability to work on my laptop at times. I was thinking I could restore from the online backup either way, so I would have current data. I did install QB on my laptop however I cannot restore the backup of my data to it, for some reason its not working. Any suggestions? Thank you.
Solved! Go to Solution.
Accessing your company file on different devices lets you multi-task effectively, ljg2024. I'll share the steps to help you open the data on your office computer and laptop.
Beforehand, may I know if you encounter any error messages when restoring the online backup? It'll help us determine why you can't access the file.
For us to successfully open the online backup on a different device, I recommend using the Web restore option. The tool helps you successfully restore a copy from an online backup. Here's how:
Once done, you can start working on your books on your laptop. Make sure the file isn't open on your office computer to proceed without issues.
Alternatively, you can use the Multi-user mode to access and work on your file simultaneously. However, this is only possible for a user with two or more QuickBooks licenses. For more details about the feature, please browse these resources:
Additionally, I've added an article to help you learn more about the features available and tasks you can perform when you're in multi-user mode: Single-user mode vs. multi-user mode.
Please feel free to post here again if you have additional questions about the multi-user network or restoring a backup. We want to help you achieve your desired outcomes when accessing your company file.
Accessing your company file on different devices lets you multi-task effectively, ljg2024. I'll share the steps to help you open the data on your office computer and laptop.
Beforehand, may I know if you encounter any error messages when restoring the online backup? It'll help us determine why you can't access the file.
For us to successfully open the online backup on a different device, I recommend using the Web restore option. The tool helps you successfully restore a copy from an online backup. Here's how:
Once done, you can start working on your books on your laptop. Make sure the file isn't open on your office computer to proceed without issues.
Alternatively, you can use the Multi-user mode to access and work on your file simultaneously. However, this is only possible for a user with two or more QuickBooks licenses. For more details about the feature, please browse these resources:
Additionally, I've added an article to help you learn more about the features available and tasks you can perform when you're in multi-user mode: Single-user mode vs. multi-user mode.
Please feel free to post here again if you have additional questions about the multi-user network or restoring a backup. We want to help you achieve your desired outcomes when accessing your company file.
Consider using a remote desktop application as a solution. The downside is that you can't turn off your PC in the office so you can access it from your notebook at any time.
For this particular business, I prefer the desktop version over the online version. Thanks!
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