Workflow for processing expense receipts in eml (email) format

Yes, you're right, Razwheat. QuickBooks Online accepts file types such as PDF, JPEG, JPG, GIF, or PNG. I'll do my best to help you upload receipts successfully.

I recognize you have a volume of receipts to convert to PFD or other required types. You may want to consider using a third-party application that can efficiently convert files to PDFs in bulk or directly forward your receipts to QBO in your preferred format.

Furthermore, please note to utilize the custom email address ending in @qbodocs.com for forwarding receipts under Manage Forwarding Receipts.

Additionally, you can send several receipt images in a single email, provided each attachment's size is between 46KB and 20MB.

You can visit this article for your reference: Email receipts and bills to QuickBooks Online.

You can refer to this article for more information to input and settle bills in QBO: How to enter and pay bills.

Keep me updated if you have questions or issues regarding forwarding email receipts in QuickBooks Online. Stay safe.

Maybe someone within QBO will see this response. I am posting in the QB community to gain knowledge from actual users. The response from the QB team member is exactly the problem with QB support: you regurgitate exactly what I've already stated and don't offer a solution or workaround. I am well aware that the system doesn't accept email formats for documents. Half of my receipts are in email format and generating a PDF to upload is problematic and time consuming. I am looking for workarounds to this issue. I can't be the only person struggling with this concern. 

Thank you for getting back to the Community, Razwheat.

I acknowledge the existing limitation related to uploading and emailing receipts. While this feature isn’t currently available, I recommend providing feedback to our Product Development team. Your input is valuable for improving our product in future updates.

To send a feedback request, please follow these instructions:

1. Click the Gear icon, and select Feedback under PROFILE.
2. Enter your comments and product suggestions.
3. Once done, click Next to submit.

Additionally, you can track feature requests through the QuickBooks Online Feature Requests website.

You can visit these articles to learn more insights and information on managing payments in QuickBooks Online: Enter and manage bills and bill payments in QuickBooks Online.

Thanks so much for your time and your suggestion. Let us know if you have other questions or concerns about managing invoices in QuickBooks Online. I will be checking this thread from time to time. Have a nice day!