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Dishproductions
Level 1

Web Connector - Application with Revoked Certificate

Quickbooks Enterprise 2023

 

I just managed to succeed in REINSTALLING the Web Connector file *.QWC without REVOKED.

 

Steps:

1.Run QB AS ADMINISTRATOR. Reset QB Updates, install, restart QB, make sure they're installed.

2. Kill all processes in Task Manager for Quickbooks, including SQL Anywhere.

3. Run QB AS ADMINISTRATOR

4. Run Web Connector AS ADMINISTRATOR

5. Install QWC.

 

You may need to clear the registry entries if you had existing QWC files in Web Connector previously.

Dishproductions
Level 1

Web Connector - Application with Revoked Certificate

Just to confirm, I've reinstalled multiple QWCs and successfully processed data through them.

 

PHEW!

 

You can reach me directly if you need help?

DebC-TSB
Level 3

Web Connector - Application with Revoked Certificate

I have a web connector. If I follow the link, the solution is to upgrade QB. My QB is updated... now what?

 

My client has been down for 3 days with no invoicing. No money in. How do I pay for my new 2023, shiny QB Enterprise if I can't invoice my customers?

 

My cloud server tech support have followed every blog and developer site and we're still down!

DebSheenD
QuickBooks Team

Web Connector - Application with Revoked Certificate

Thanks for sharing your concern in the QuickBooks Community, @DebC-TSB.

 

I'm here to help you get this fixed.

 

When faced with connection issues due to revoked or expired certificates, follow our step-by-step guide for a smooth solution. Find detailed instructions in the article: How to fix the error QuickBooks - Application with Revoked Certificate.

 

However, if you've already performed these troubleshooting steps, I recommend reaching out to our Technical Support Team. This way, we can delve deeper into the problem and perform necessary diagnostics to identify the root cause of the snag.

 

  1. Open QBDT, then go to the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us and click Contact Us.
  3. Enter the error message you received in the description box, then hit Continue.
  4. Sign in to your Intuit account and follow the onscreen instructions.
  5. Choose Chat with us or Have us call you.

 

To help manage your connected apps and learn how to resolve Web Connector runtime errors, check out the links below:

 

Feel free to revisit the Community at any time, if you have any further questions about web integration. We're always ready to provide the support you need to get back on track.

Dishproductions
Level 1

Web Connector - Application with Revoked Certificate

Hey Deb,

 

Follow what I did - Run QB As Admin, Reset Updates and install, then run QB and Web Connector - both as Admin - and try installing your QWC file.

StJoeMo
Level 1

Web Connector - Application with Revoked Certificate

Dear Dish:

What version of Web Connector is required and how is the version number verified?  Thank you.

 

Fiat Lux - ASIA
Level 15

Web Connector - Application with Revoked Certificate

@StJoeMo 

Which QB Desktop year version do you have?

Dishproductions
Level 1

Web Connector - Application with Revoked Certificate

Move your current WebConnector folder to a renamed folder...

 

https://developer.intuit.com/app/developer/qbdesktop/docs/get-started/get-started-with-quickbooks-we....

 

I installed from here.

StJoeMo
Level 1

Web Connector - Application with Revoked Certificate

One computer has QuickBooks 2022 R11_2; Nothing new to install in Updater

On another computer, that never had QB prior to, I have installed QuickBooks 2023 R6_8 and upgraded the latest file to see if this would work.  Same error.

StJoeMo
Level 1

Web Connector - Application with Revoked Certificate

QuickBooks 2022 R11_2.

How do I verify the version of Web Connector.  I saw the answer of where to get it, but I have also seen issues where it does not install properly or needs to be manually overwritten.  

Looking in the folder:

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\Old_QBWebConnector

The file Property Details shows : File Version 33.0.1006.28 dated 8/22/2023.

Is this right?

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