2020 W-4

Hi there, binks,

I'm here to help ensure you're able to enter the W-4 2020 information in QuickBooks Desktop (QBDT).

Let's perform the clean install process since your program is already updated to the latest release. This will fix display issues that will replace the system on your computer. No worries, it won't affect your accounting data.

First, download a new file of your QuickBooks so you'll get the latest update for this version. Then, save the file somewhere you can easily find it.

Second, backup your company file to prevent it from accidental loss.

Third, uninstall QBDT through the steps outlined below:

1. Open the Windows Start Menu.
2. Search for “Control Panel” and open it.
3. Choose Programs and Features or Uninstall a Program.
4. Select the version of QuickBooks Desktop you're having problems with from the list of installed programs.
5. Click Uninstall/Change and follow the onscreen instructions.
6. If you don’t see this option, sign out and sign back in to Windows as an admin.

Lastly, you can then follow Step 4 and 5 on this article, Clean install QuickBooks Desktop for instructions and detailed steps.

I've also added the Latest payroll news and updates to find information as well as the earlier release of the product.

Let me know how this goes by leaving a comment below. I'm here to help ensure your success.

Thanks for replying. That is probably something I would have IT take care of. I am on a server and I have 45 clients in QuickBooks. Sales said accountant 2018 would work as I don’t have to officially upgrade till May of 2021. I thought I could address it with support but I find that not very helpful. 

Thanks for coming back, binks.

It's always our aim to provide accurate solutions to our customer's concern and I acknowledge your experience with the support.

I've noticed that my colleague had answered a similar post on a different thread. This link will route you to the said post: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-how-will-the-w-4-employee...

Know that you can always get back to me for any questions you may have in the future. It would be my pleasure to help. Wishing you well.