cancel
Showing results for 
Search instead for 
Did you mean: 
BayAreaBooks
Level 1

After updating my Desktop 2019, why did it stop calculating payroll taxes?

 
3 Comments 3
Mark_R
QuickBooks Team

After updating my Desktop 2019, why did it stop calculating payroll taxes?

Welcome to the Community, BayAreaBooks.

 

The possible reason why payroll taxes stop calculating is that the tax table isn't updated, and the payroll item has reached the annual limit. To get this fixed, you'll have to make sure that your payroll taxable is up to date.

 

Here's how to download the latest tax table:

 

  1. In your QuickBook Desktop, go to the Employees menu.
  2. Select Get Payroll Updates, then click the Download entire payroll update radio button.
  3. Hit the Download button.1.PNG2.PNG

Once done, a window will appear when the download is complete.

 

You can read this article for your reference: Get the Latest Payroll Tax Table Update.

 

To proceed, you'll have to delete and recreate the paycheck if you already created it. This way, we can check if the payroll taxes are now calculating.

 

However, if you haven't created it yet, you can revert the paycheck. Let me guide you how.

 

  1. Go to the Employees menu, then select Payroll Center.
  2. Click Resume Scheduled Payroll or Pay Employees.
  3. Right-click employee's name that's highlighted in yellow.
  4. Then, click Revert Paycheck.

Here's an article you can read on for more details: How to Save or Revert Pending Paychecks.

 

You might also want to check out this article for more information: QuickBooks Desktop Calculates Wages and/or Payroll Taxes Incorrectly.

 

You can always get back into this post if you have more questions. The Community team and I are always here to help. Happy Holidays!

BayAreaBooks
Level 1

After updating my Desktop 2019, why did it stop calculating payroll taxes?

I did all the updates. Restarted computer. Closed/Opened QBs. No one had reached the maximum limits. The issue required QBs support to remotely fix the problem. Thank you for the reply.

BayAreaBooks
Level 1

After updating my Desktop 2019, why did it stop calculating payroll taxes?

I did all the updates - QBs & Payroll. Restarted computer. Closed/Opened QBs program. Used the rebuild utility. No one had reached the maximum limits. The issue was resolved by QBs support remotely fixing on my computer. Thank you for the reply.

Need to get in touch?

Contact us