Hi there, Office244.
We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
Also, phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue. Employees should receive paychecks by end-of-day today. Thank you for your patience as we resolved this issue.
The Community is available 24/7 to help you. Feel free to visit us anytime.
