CA-UIETT e-file has been rejected by the agency

I appreciate the detailed information you've shared, Arnie4.

I'm here to help you handle an e-filed rejected form by the payroll tax agency in QuickBooks Desktop. 

You'll want to create a payroll summary to determine which employees have the amount showing for CA ETT. If there is still a balance, you'll have to make an adjustment.

To create a payroll summary:

1. Click Reports and select Employees and Payroll, then Payroll Summary.
2. Set the Date to This Calendar Year.
3. Review the Company Contribution section for each employee to determine which of them have an amount for CA ETT.

To enter a liability adjustment for each employee:

1. Click Employees.
2. Select Payroll Taxes and Liabilities, then Adjust Payroll Liabilities.
3. Click Employee under "Adjustment is for:" and click the down arrow next to it.
4. Select the employee that needs an adjustment and date the adjustment for the end period that you received the rejection.
5. Under Taxes and Liabilities > Item Name, click the drop-down and select CA Employment Training Tax.
6. Enter the amount of CA ETT that is showing on the Payroll Summary Report. The amount has to be entered negative value to zero out the liability.
7. Click OK when done.

Once done, create a new payroll summary to confirm that all the CA ETT amounts have been zeroed out. Then, submit the e-payment again.

If there's no balance on the payroll summary report, please check this article that contains information on how to handle rejected e-filed forms: Handle an e-filed form that has been rejected by the agency.

Please keep me posted on how it goes. I'll be sure to get back to you if you need more help.

Thanks for your response GlinetteC.

I am not an expert with the payroll process, but i am learning.

unfortunately this problem started on 2019 then the EDD sent a letter for unpaid UI-ETT owed since 2019. and I had to pay a balance plus late fees, etc.

I did contact Intuit support in regards the California E-Payment getting reyected with an error 1.5 and they gave me a procedure to fix the problem.

I did followed the steps and send an E-payment and again it was rejected. at this point I don't know what to do

Thanks for the update, Arnie4.

This is not the kind of experience we want you to have. However, at this point, it would be best to contact our Payroll Support to check this further. They've already provided the steps before, and following the same thing might result in having the same issue, so I recommend checking this thoroughly with them. They have more tools on their end, and they can have this investigated if there's a need to.

On the other hand, you can check out this article for your additional reference: E-file state forms & e-pay state taxes separately.

Let me know if you have any other concerns about filing your tax forms. Take care!

I am trying to understand this. When I create payroll checks the liabilities were created for the employees separately right. why do I have to make an adjustment for the mentioned UI-ETT taxes. the agency rejects the payment but QB's keeps the recorded portion of these taxes.

as you know when you E-pay taxes Quickbooks automatically creates a check to record the distribution from the bank. When the EDD rejects this payment the checks keep uncleared due to the checks created for these taxes never hit the bank and the check register in QB's shows "rejected" in the other hand these Tax payments show as uncleared in the bank statements.

anyways, I think this is a payroll file problem. the weird thing is I have payrollfor my company using the same software and EDD accepts the UI-ETT without any problems.